Aladin 99's Commitment to Your Privacy
Six core principles that shape how we manage and protect the personal data of Malaysian players
Advanced Data Encryption
All players' personal data and financial information Aladin 99 is protected with 256-bit SSL encryption technology — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data is secure from end to end.
Full Control in Your Hands
As a member Aladin 99, you have the full right to access, update, amend or request the deletion of your personal data. We respect your rights as a data subject and ensure every request is processed within the stipulated timeframe.
No Sale of Data to Third Parties
Aladin 99 does not sell, rent or transfer your personal data to any third party for commercial marketing purposes. Your data is shared only with parties that require it for platform operations and to comply with legitimate legal requirements.
Minimum Data Collection
We only collect data that is strictly necessary to provide the service Aladin 99 to you. This "data minimisation" principle means we do not collect irrelevant or excessive information — only what is necessary.
Data Protection Act Compliance
Privacy Policy Aladin 99 is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We continually update our privacy practices to remain compliant with the latest regulations.
Full Transparency
Aladin 99 is committed to full transparency in how we manage your data. Any material changes to this Privacy Policy will be communicated to you via your registered email or in-platform notification before the changes take effect.
Introduction
Aladin 99 ("we", "platform") is an online casino platform operating in Malaysia, accessible at aladin99.click. We deeply value the privacy of every member and are committed to protecting the personal data you share with us.
This Privacy Policy ("Policy") sets out in detail how Aladin 99 collect, store, use, disclose and protect your personal data when you use the platform, register an account, make a deposit or simply browse our website.
This Policy should be read together with the Terms & Conditions and page Responsible Gaming which form part of your overall agreement with Aladin 99.
Personal Data We Collect
Aladin 99 only collects data necessary to provide you with the best possible service. Below are the categories of data we collect:
| Data Category | Examples of Information | Mandatory / Optional |
|---|---|---|
| Identity Data | Full name, MyKad / Passport number, date of birth, gender | Mandatory |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | E-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow), FPX bank account | Required for transactions |
| Account Data | Username, password (encrypted), login history, account settings | Mandatory |
| Game Data | Game history, deposits, withdrawals, account balance, winnings | Automatic |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic |
| Communication Data | Live chat conversation records, support emails, feedback | When interacting |
We do not collect sensitive data such as health information, religious beliefs, or political affiliations unless you voluntarily provide it in specific contexts, such as a self-exclusion application.
How We Collect Data
Aladin 99 collects your personal data through the following channels:
A. Data You Provide Directly
- When completing the new account registration form
- When submitting identity verification (KYC) documents
- When making a deposit or withdrawal via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u or CIMB Clicks
- When contacting our customer support team
- When completing a feedback form or survey
- When updating your profile or account information
B. Automatically Collected Data
- Server logs recording IP addresses, access times and pages visited
- Session cookies and preference cookies stored on your device
- Platform usage analytics data via internal tracking software
- Device information such as phone model, operating system version and screen resolution
C. Data From Authorised Third Parties
- Identity verification service providers for the KYC process
- Approved payment gateway providers operating in Malaysia
- Fraud prevention agencies and gambling blacklist bodies
How We Use Your Personal Data
Aladin 99 uses your personal data only for the following legitimate and stated purposes:
- Account Management: Creating, verifying and managing your member account on the platform Aladin 99.
- Transaction Processing: Processing your deposits and withdrawals via your chosen payment method, such as Touch 'n Go eWallet, GrabPay, DuitNow or FPX online banking.
- Identity Verification (KYC): Verifying that you meet the age requirement (18+) and preventing fraud and money laundering.
- Service Provision: Enabling you to access all games Aladin 99 including slots, live casino, blackjack, baccarat, virtual sports and cricket.
- Customer Support: Responding to enquiries, resolving complaints, and providing technical support.
- Platform Security: Detecting and preventing fraudulent activity, duplicate accounts or system abuse.
- Legal Compliance: Complying with reporting and disclosure requirements mandated by Malaysian law.
- Service Improvement: Analysing usage patterns to improve the gaming experience at Aladin 99.
- Marketing Communications: Sending promotional information, bonuses and special offers — only if you have agreed to receive them.
Data Sharing With Third Parties
Aladin 99 does not sell your personal data to anyone. We only share your data in the following limited circumstances:
- Service Providers: Companies that help us operate the platform — including hosting providers, game software suppliers and payment gateway providers operating in Malaysia. They are bound by strict confidentiality agreements.
- Identity Verification: Approved third parties for KYC and document verification purposes to meet anti-money laundering requirements.
- Legal Authorities: Malaysian government agencies, law enforcement authorities or regulatory bodies when required by law or court order.
- Fraud Prevention: Sharing necessary information with fraud prevention networks to protect the platform and all members from unlawful activity.
Data Security
Aladin 99 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
- 256-bit SSL Encryption: All data transmitted between your device and our servers Aladin 99 encrypted using the latest TLS protocols.
- Password Encryption: Your account password is stored in hashed form and cannot be read by anyone, including our staff.
- Two-Factor Authentication (2FA): An additional security layer available for all accounts Aladin 99.
- 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or intrusion attempts.
- Restricted Access: Only authorised staff with a legitimate business need may access your personal data.
- Regular Security Audits: We conduct regular security assessments and penetration testing to ensure our systems remain current and secure.
Cookies & Tracking Technologies
Aladin 99 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
- Preference Cookies: Saving your preferences such as language, theme and display settings for a more convenient experience.
- Analytics Cookies: Helping us understand how players use the platform so we can improve it. This data is collected in aggregate form and does not identify individuals.
- Session Cookies: Temporary cookies that are automatically deleted when you close your web browser.
Managing Your Cookies
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform Aladin 99. Refer to your browser's documentation (Chrome, Firefox, Safari, Edge) for guidance on managing cookies.
Data Retention & Deletion Period
Aladin 99 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required under Malaysian law:
- Active Account Data: Retained for as long as your account remains active on the platform Aladin 99.
- Financial Transaction Data: Retained for a minimum of 7 years after transactions as required under Malaysian financial and anti-money laundering laws.
- KYC Records: Retained for a minimum of 5 years after account termination.
- Support Communication Data: Retained for 3 years for reference and dispute resolution purposes.
- System & Security Logs: Retained for 1 year for security and fraud detection purposes.
When data is no longer required, Aladin 99 will securely delete or anonymise such data using industry-recognised methods.
Your Rights as a Data Subject
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by Aladin 99:
Right of Access
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
Right to Rectification
If your personal data is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly in your account settings Aladin 99 you.
Right to Erasure
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer needed. Please note that some data must be retained to fulfil legal obligations.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. We will cease such processing immediately upon your request.
Right to Data Portability
You may request a copy of your personal data in a machine-readable format for the purpose of transferring it to another platform, subject to applicable technical limitations.
Children's Data
Platform Aladin 99 is exclusively for individuals aged 18 years of age and above. We do not knowingly collect personal data from individuals under the age of 18.
If you believe that someone under the age of 18 has registered or is using the platform Aladin 99, please contact us immediately at support@aladin99.click. We will investigate and take appropriate action, including closing the account and immediately deleting all associated data.
We employ multiple age verification methods during the registration and KYC process to ensure our platform is accessible only to eligible adult users.
Amendments to Privacy Policy
Aladin 99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features.
For any material changes — that is, changes that significantly affect how we use your data — we will:
- Sending an email notification to your registered address at least 14 days before the changes take effect
- Displaying a clear notice on the platform's homepage
- Updating the "Last Updated" date at the top of this page
Continued use of the platform Aladin 99 after the effective date of the changes, you are deemed to have accepted the updated Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us to request account closure.
Contact Us Regarding Privacy
If you have any questions, concerns or complaints regarding this Privacy Policy or how Aladin 99 handles your personal data, please do not hesitate to contact us:
- Privacy Email: support@aladin99.click
- Email Subject: Please write "Privacy Enquiry" or "Data Rights Request" in the email subject line
- Live Chat: Available 24/7 on the platform Aladin 99
- Response Time: We are committed to responding to all privacy-related enquiries within 14 business days
You also have the right to lodge a complaint with Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and we have failed to address your complaint to your satisfaction.
This Privacy Policy was last updated in January 2026. The Bahasa Malaysia version is the official version for Malaysian players.
Your Data Is Safe. Now Let's Play!
Your privacy is fully protected at Aladin 99. Register a free account today and enjoy over 1,000 games — slots, live casino, jackpot, blackjack, virtual sports and more. Welcome bonus up to RM600 awaits you!
This platform is strictly for users aged 18 and above. Please play responsibly.